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I’m the user researcher for Analytics for Apps, as well as the developers.facebook.com website. Prior to Facebook, I worked as a user researcher for nearly 7 years at Microsoft, and also tested software at a variety of Silicon Valley companies (living and dead, such as Apple, Netscape, Sun, and now-defunct startups such as Eazel and Flock. Outside of my research work, I’ve spent several years as a community organizer in Seattle, applying both UX practices and traditional grassroots organizing methods to hel