Uber's communications platform - Ensuring global reliability and deliverability

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In this talk, we'll discuss how the Communications Platform Team designed and built the distributed systems that enable high availability and high deliverability despite this complexity. Uber's systems process millions of SMS and voice calls each day, but are resilient to failures at multiple points in the stack. We'll also discuss some of the specific solutions we've created for problems like managing large pools of phone numbers, automatic re-delivery on SMS failure, datacenter failover, and continuous global deliverability monitoring.

SIGNAL San Francisco 2015

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