Remember the excitement you felt when pulling a box off the shelf complete with CD and user guides? Remember your dismay when you wanted to reinstall and couldn’t find your CD? Remember software vendors sweating over the logistics of distributing physical products? Well, that’s all in the past. Today we just click a link and download software from our vendor’s cloud storage. Sounds great, but our vendor is still unhappy. He wants to know which versions were downloaded, by whom, when and from where.