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Conversations are the new interfaces

We’ll talk about the why, what and how of designing and developing conversational user interfaces. We use this term to refer to the current trend where users perform actions and receive information based on constrained natural language input. We have built several systems based on this paradigm with promising results both in terms of user acceptance and development speed. Based on these experiences we believe that conversational interfaces could become the dominant paradigm for how experiences are delivered in the future and for how we interact with most digital systems.