Asking users what they want doesn't work. But neither does asking the business what they need. However, there's a way of making the process of gathering the requirements more engaging, less painful and with more satisfying results. It's workshops - with the team, the business or/and the end users. Learn about the methods and tools you can use in a workshop, the benefits you can experience, the problems you may overcome and the outcomes you may expect. Learn how to engage others in the design process to gather miningful data.