Webinar on "Certain Uncertainty – Designing the Future of Business" Online

Aug 29, 2019 · ,

The world is changing more rapidly than ever before and organisations of every size are struggling to remain relevant in the eyes of their customers. The simple fact that the average lifespan of a company has decreased by more than 50 years in the last century demonstrates that not all organisations are prepared for this new reality. It is only high-performing, adaptable and agile organisations that will leverage, lead and thrive in this ambiguous and unpredictable market. We call this business agility.

The problem with a statement like that is that there is no common definition of what business agility means. And that’s actually a good thing. In a dynamic and changing market trying to lock it down will defeat the very advantage it brings. Instead, I want you to start thinking of business agility as the common thread. An adaptable and sustainable narrative that binds & guides, rather than directs, us into the uncertain future.

This talk will share how the next-generation of companies are designing themselves to thrive in uncertainty. We’ll look at the Domains of Business Agility, interspersed with case studies from 4 multinational organisations in both the banking and utilities sector.

Learning Outcome:
Attendees will come away with a comprehensive understanding of the domains of business agility. A simple model consisting of 9 interacting domains across 3 dimensions and centered around the customer. Not a pyramid or matrix, but rather a model of agility where each of the domains in each of the dimensions are equal, necessary, interrelated, and dependent on each other.

The three domains under the Work Dimension govern how an agile organisation operates. From Technical Agility at the individual activity level, to Process Agility at the value stream level, and scaling to Enterprise Agility at the organisational level.

The Connections Dimension governs the relationships that form within and outside the organisation. Structural Agility that defines the relationships between individuals, teams & divisions, Leadership Agility that defines the relationship with authority and Market Agility that defines the relationship with our users and the wider market.

Finally, the Mindset Dimension is concerned with governing the key characteristics of an agile organisation; a Learning Mindset, a Collaboration Mindset and an Ownership Mindset.

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