Voice of the Customer: why connecting matters

Voice of the Customer: why connecting matters Whether you're a startup or an established brand, learn why it's important to build credible, authentic interactions for your prospects and customers, and how to implement them. Thomas and Shervin are traveling across the country visiting companies, startup accelerators and co-working spaces, as part of the 4-month long Voice of The Customer speaking tour. They are sharing insights from their own startup journey, along with experiences from their prior corporate stints (Zappos, Accenture, Toyota, UserVoice to name a few). Instructors: Shervin Talieh & Thomas Knoll Shervin Talieh is the cofounder/CEO of Drumbi a startup advisor and public company board member, and the organizer for OC Tech Startups. In a previous life he was a Partner at Accenture, focusing on strategy, process optimization and technology solutions.   Thomas Knoll is the cofounder/CEO of clippPR.com, a startup advisor, and a connector for the #VegasTech community. He has been a community architect, community cultivator, product designer, social marketer, customer developer, and startup advisor for companies including 500Startups, LaunchRock, Zappos, UserVoice, and Seesmic. About Coloft Academy Coloft Academy offers classes, workshops and courses for tech entrepreneurs in Los Angeles. Topics offered include web/mobile development, user experience, marketing, finance, legal and more. For a list of upcoming classes, visit http://coloft.com/academy. To automatically get updates, join the mailing list. Parking Use ParkMe to look up street parking near Coloft (street parking on Santa Monica Blvd & Colorado is free after 6pm). Please arrive 5~10 minutes early to make sure you can arrive on time.