Exploring the challenges, opportunities and case studies for the use of digital tech in supporting mental health services. In particular we will explore the vision for technology within the Bath and North East Somerset health and care system.
This event kindly sponsored by The Guild donating space, and cxpartners for drinks and snacks!
**PLEASE NOTE THE NEW VENUE FOR THE APRIL MEETUP - THE GUILD COWORKING HUB, CENTRAL BATH**
Signposting mental health and wellbeing provision in BANES - Richard Brookes (VirginCare) and St Johns Foundation
Mental health third sector organisations from across the region have been gathering together to look at ways in which they can support and grow service provision in BANES. What are the opportunities and challenges for the use of tech, and the role of collaboration to ultimately drive a joined up approach.
Digital Community Champions BANES - Andy Morley
BANES vision is for technology to be as pervasive across the BANES health and care system as it is in every walk of life , and enable the right care, in the right place at the right time. Andy will introduce the key activities of Digital Community Champions who are the voice of the public and the digital community to share experiences and ideas for developing better services.
The Loneliness in the Digital Age Project - Julie Barnett, Bath University
Julie is a social and health psychologist at Bath University with particular interest in the increasing integration of digital technology with our everyday lives and the social implications of the way we engage with new forms of data. Julie is a key member of the Loneliness in the Digital Age (LiDA) project. Loneliness is one of the most significant challenges facing society in the 21st century. Research by the Mental Health Foundation suggests that 1 in 10 people in the UK have feelings of loneliness. One of the key aims of the project is through collaborative design and creative methodologies, to prototype and evaluate digital technologies that help manage periods of loneliness by harnessing empathy for, and with, others.
Young Visions - Immersive technology and PSHE education to improve outcomes for young people, Steve Hutson
Supported by Bristol VR Lab, University of Bristol, and the Prince's Trust, Steve has launched Young Visions to improve outcomes for young people. Steve is a volunteer youth worker, and on his own journey from a difficult background to becoming a social entrepreneur developing a virtual learning environment to engage and inform young people using virtual reality on topics including mental health, knife-crime, substance misuse, domestic violence and homelessness.
What can Service Design do in the fight against suicide?
Suicide remains the biggest killer of people aged 20 to 34 and men under the age of 50. At cxpartners, we’ve been working with Samaritans on a major programme to design the role of digital in their mission to respond to those in severe crisis.
Samaritans listening service responded to more than 5.7 million calls for help by phone, email, SMS, letter and face-to-face last year. That’s one contact every 6 seconds from someone that needed someone to turn to. However patterns of communication are changing. Increasingly, people are turning to real time, text-based chat services such as WhatsApp or Facebook Messenger as their preferred method of communication. Daniel Harris is Experience Strategy Director at cxpartners and will explore service design approach to research and prototyping and how we used the creative application of technology to solve the biggest challenges facing the development of the Samaritans online chat service.
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