Social Media Monitoring 101

Jun 17, 2015 · Detroit, United States of America

How to monitor social media for mentions about your brand or business. Monitor for social media conversations that matter to your business. Learn about available software and how to address both positive and negative mentions.

What are people are saying ONLINE about your brand, business, restaurant, organization?

There are over 800 #SocialMedia sites. Throw in forums and the number increases dramatically, making it difficult to monitor easily.

Social Media Monitoring for your Business or Organization will help you identify tools to assist in listening for conversations about your business and best practices for addressing both positive and negative mentions.

Even if you or your business aren't active on social media it's important to know and understand sentiment about your brand.

Go beyond Google alerts with #SMCD EDU and presenters Billy J Strawter Jr. and Graves Neal De Armond

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