Simplifying Ticket Assignment for JSM using Honcho

Dec 5, 2021 · Gurugram, India

THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW

<br/>https://ace.atlassian.com/events/details/atlassian-delhi-gurgaon-ncr-presents-simplifying-ticket-assignment-for-jsm-using-honcho/

&lt;p&gt;Managing the assignment of service tickets in a large global team can be difficult and needs a dedicated person to look at the client relationships, holiday calendars and leave schedules of the members, working hours, current workloads, and a lot of other factors. Learn how all these conditions and more can be configured for a large team, using Honcho. &lt;/p&gt;&lt;p&gt;Link to product -&amp;nbsp;&lt;a href=&quot;https://marketplace.atlassian.com/apps/1225712/honcho?hosting=cloud&amp;amp;tab=overview&quot;&gt;&lt;span&gt;https://marketplace.atlassian.com/apps/1225712/honcho?hosting=cloud&amp;amp;tab=overview&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;</p>;

Agenda<br/>

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Speaker<br/>

Aniket Banerjee - Trundl<br/>

Aniket is a product leader with over 10 years of experience working across multiple technologies and domains. He has worked for organizations such as PayPal, Walmart and PricewaterhouseCoopers. He is obsessed with building innovative customer-centric products with a focus on user experience and accessibility. Outside of work, Aniket enjoys long drives, cricket and cooking. <br/>

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Hosted By<br/>

Deepti Jain, Atlassian User Group Leader<br/>

Deepti is an Agile practitioner, experienced in creating, leading, and managing Agile team in distributed setup. She is active in Agile community building in Delhi NCR region. For past 5 years her primary focus is on Agile and its Scaling with Continuous Integration and Improvement with Lean, Scrum, Kanban and Scaled Agile Framework. To achieve the same, she heavily rely on Atlassian tools. To deep dive in the same first she become Atlassian User Group member and later in 2015 Atlassian User Group Leader for Gurgaon-NCR.<br/>

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Sajit Nair, Consultant<br/>

A Project Management Consultant excelling in guiding the work of technical teams. Articulating project goals and scope, translating business needs into technical terms with the team, preparing detailed work breakdown structures (WBS) and instilling shared accountability for achieving project milestones among the teams are part of my job descriptions.

A musician and bike enthusiast by hobby, I take pride in the delivering my commitments to clients. Paying attention to detail, learning from my superiors/peers and implementing the lessons in a short span of time are my core strengths.<br/>

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Meghna Singh, Consultant<br/>

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Global Partner<br/>

Atlassian (http://atlassian.com)<br/>;
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.<br/>
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Partner<br/>

Trundl (https://trundl.com)<br/>;
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For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.<br/>
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THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW

<br/>https://ace.atlassian.com/events/details/atlassian-delhi-gurgaon-ncr-presents-simplifying-ticket-assignment-for-jsm-using-honcho/

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