Intranet content is typically organised and presented in some kind of hierarchy - be it task based or perhaps by organisational structure. As a result, important content can often be buried deep within the site, or lost among thousands of documents in a far flung corner. What If there was a different way to think about intranet content? What can we learn from some of the most popular digital services like Netflix and Spotify, which handle millions upon millions of objects, yet which are loved by customers? What can we take from these incredibly successful examples in order to build an engaging employee experience?
In this session, Jill Magee, Product Delivery Manager One.CBA at Commonwealth Bank, will present CBA’s innovative intranet content model and bespoke authoring experience, which have been imagined and designed with world’s leading digital experiences in mind.
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