Enabling Team Autonomy and Servant Leadership at Booking.com - @ QConNY

Jun 27, 2018 · New York, United States of America

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In June, we will meet as part of community night at QCon New York (https://qconnewyork.com/), an annual international conference dedicated to advancing the software profession.

Speaker: Georgiy Mogelashvili, twitter @glamcoder
Senior Developer & Team Lead @bookingcom

Team Autonomy Experiment and Servant Leadership at Booking.com.

When faced a tremendous growth, company may have a problem - how to motivate all their employees and set them for success? One of the possible solutions we experimented with at Booking.com was idea of having autonomous teams - teams without direct managers (team leads) and where each and every member was equally responsible for team dynamics and perfromance. We believed that through providing autonomy, people will drive their own and company's performance.

It was partially true but also not. We had to stop the experiment, but we gained many useful learnings, which helped us improve the way teams are working. Not giving up with autonomy, Booking.com re-introduced team leads back as servant-leaders - people who drive and control team's autonomy and who can adjust to the situation.

In this talk you will be guided through the story of team leaders evolution at Booking.com. You will learn how did autonomous teams perform and what was great about it, will also learn some lessons we learned, and get some insights on how teams are organised today in the organisation with more than 1,500 people in IT.

Speaker Biography:

In his 10+ years experience Georgiy had a chance to work for small local companies, country scale enterprises, non-profit organisations and international corporations.

Today Georgiy is working at Booking.com, world's leading online travel agency. His role there - Senior Developer and Team Lead, and he is responsible for company products development as well as people management.

Georgiy believes that main skill each manager should have is openness - ability to honestly and fairly talk to your direct reports and people around you in order to achieve results together.

In his spare time Georgiy likes constructing Lego Technic creations, planespotting in airports around the world, and spending time with his wife and little daughter.

Event organizers
  • CTO School

    A group of NYC Startup CTOs, VP of Engineering, Tech Leads, and technologists who would like to become better leaders. Membership is by approval, and ONLY technical people are encouraged to join.   The membership is open to senior and mid-level technical leaders, or people on the cusp of getting there (e.g. lead developers). The goal is to have an ongoing forum for technical leaders (esp. in startups) to discuss their issues, whether the issues are related to people management and leadership, process or te

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