Join IA/CS Vancouver for a discussion with Mark Knauf-Nakamura, a Vancouver-based knowledge & change management leader.
Mark will speak about strategically applying a KM framework and structure within your organization, and will guide attendees through his high-level roadmap on how to kick-start/revamp a KM Program, both of which he has developed and implemented in high-impact organizations across North America.
This KM Strategy Framework details key concepts and methodologies to deliver on business objectives: (1) people, governance and culture; (2) content, services & programs; and (3) process, metrics & enabling technology. He then will tie these together with some some basics on change management.
ABOUT OUR SPEAKER
Mark has over 20 years of experience in delivering “proven leadership in managing multiple enterprise-wide change and knowledge management projects from strategy and planning to execution in the professional services, financial services and manufacturing industries, and public not-for-profit” (LinkedIn, Mark Knauf-Nakamura). Mark currently consults with clients including the Land Title and Survey Authority of BC, and has held such roles as Director of Knowledge Management for Courthouse Libraries BC, and Director/Sr Principal and Global Leader of Content Strategy for KPMG International.
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