Introduction to Amazon Connect and Kickoff of Amazon Connect User Group (ACUG)

Sep 8, 2021 · Minneapolis, United States of America

Ever wanted to build a call center?? Amazon Connect is an easy to use omnichannel cloud contact center that helps you provide superior customer service at a lower cost. During this AWS meetup we will be introducing the group to Slalom who will be starting their own dedicated AWS connect specialized user group. This user group will work along side the AWS user group but dive deeper into this service.

Agenda:

3:00-3:10pm: What's new!!
3:10pm to 3:20pm: Overview of Amazon Connect provides cloud-based contact center as a service to organizations. is one of Amazon Web Services fastest growing services.

3:20 to 3:45pm: Demonstration and Live Calls

3:45pm to 4pm: Kickoff of Amazon Connect User Group (ACUG)

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