Improving customer experience: Losing customers in search for profitability
There is probably no organisation around that is not concerned about improving customer experience. How do we give customers what they want? How can we deliver products and services faster to them? How can we personalise their experience and make it more meaningful?
Think about the last bad customer experience you had. Now think about what that resulted in. To avoid this, one of the focus points of Agile is creating a better experience for customers. Join us for the evening to find out how we can do that.
Peter Measey, Radtac CEO, and Michael Short, COO at Radtac, will talk about:
• the impact of customer experience on an organisation
• the danger of losing customers in search of profitability
• increased customer satisfaction through faster deployment of solutions
• delivery of more focused customer solutions.
See you there!
*Image via Shutterstock*