Oct 25 - 29, 2020 · Auckland, New Zealand

July 8, 2020

Dear Colleagues,

After careful consideration, the CUG Board has arrived at the unfortunate conclusion that we must cancel the in-person CUG2020 conference.  The New Zealand government has closed their border to all but New Zealand citizens for the foreseeable future.  Also many home organisations and/or countries are limiting (or forbidding) travel abroad.  This situation means that we simply cannot have a face-to-face conference this year.

We will of course refund all of you who have paid your registrations already.  As is our normal procedure we will refund to the payment type made when you paid the registration.  If you have any questions or issues with your refund please send an email to the treasurer (

For all of you who have had a paper accepted or wish to submit new content for consideration, we will have a Special Call For Papers and publish a Special Edition CUG2020 proceedings so that your hard work does not go unrecognised.  You will be contacted by our Vice President and Technical Program Chair with the details.

Furthermore, in order to allow at least some conference dialog this year, the CUG Board has decided to run a special virtual event via video conference.  We are still working through the details and will communicate them to you ASAP but please keep Tuesday 27th October penciled in your diaries.

There is also the matter of annual elections scheduled for this year’s conference and the CUG Board will proceed with these elections virtually.  You will be sent details on the nomination and voting process in the coming days.  As a nod to how we usually do things, I will announce the election results as part of the virtual event, mentioned above.  

You will also be interested to know about the plans for CUG2021 and I am happy to report that we are well along the way with these. The host and venue have been chosen and I will announce the details during the October virtual event.

Please understand that we have not taken these decisions lightly but we really have no other choice.  We must do what is right for our members and sponsors in order to safeguard everyone’s well-being.   

Yours sincerely and kind regards,

Colin McMurtrie
CUG President 

CUG2020 logo


Registration Deadlines

Registration Fees
(in U.S. Dollars)

Early Bird Registration: December 2, 2019 - March 8, 2020

Please Note: The deadline for room reservations at the Grand Millenium Hotel at the conference rate is April 1, 2020, 4pm local NZ time. After that date rooms are available on a space and rate availability basis. We urge you to make your hotel reservation as early as possible.  

$ 795 member

Normal Registration: March 9, 2020 - March 31, 2020

$ 895 member

$1195 non-member

Late Registration: April 1, 2020 - May 7, 2020

$ 995 member

$1295 non-member

Guest Tickets for the CUG Night Out

The CUG Night Out is included in the registration fee for attendees, but if you would like to bring a guest, someone not registered for the conference, they will need a guest ticket. Go to the Local Arrangements page for information. Note: Guest ticket fees increase to $100 during the late registration period. 

$ 75 Early

$100 Late

Registration for the XTreme SIG

Members of the XTreme SIG that are also registered for the conference may attend the SIG meeting for a fee. Participation in the XTreme SIG is restricted to authorized representatives of SIG Member sites only and is not open to non-members. The XTreme SIG will meet on Sunday, May 3, 2020.

Cancellation/refund policy: Conference registration cancellations must be received by the CUG Office by
April 27, 2020. All registration fees will be refunded (less a $25 service fee) if the cancellation is received by that date.


What are the important deadlines for the event?

All dates and times are in in the local timezone of the conference, Eastern Daylight Time. For the dates below starting times are 12:00 AM for registration opening days and 11:59 PM for deadlines (abstract submission, room block, and papers). 

  • 2 Dec 2019: Early-bird registration opens
  • 25 Nov 2019: Abstract submission opens
  • 17 Jan 2020: Abstract submission close
  • 9 Mar 2020: Normal registration opens
  • 1 Apr 2020: Room block deadline
  • 1 Apr 2020: Late registration opens
  • 10 Apr 2020: Paper/presentation due
  • 25-29 October 2020: CUG Conference

Who may attend? 

CUG meetings are not open sessions according to our organization's bylaws and guidelines. Attending CUG requires a documented affiliation with a CUG member site, sponsor, or approval as a visitor by one of the CUG officers. Admittance to any meeting session requires the appropriate identification badge. Approved non-members may register at the non-member rate during the normal or late period. 

Employees of a CUG Member site (identified by CUG Site Code), and users of computing services provided by a CUG Member site (as confirmed by the site voting representative), may attend a CUG meeting at the member rate.   Employees of sites hosting HPE Apollo equipment may attend CUG 2020.  If you have any question about eligibility to attend please contact the CUG Board prior to registering or making travel arrangements.

What are my transport/parking options getting to the event?

You can find recommended transportation options on the CUG 2020 arrivals page

Where can I find details on hotel accommodations and social events?

You can find hotel booking information and social event details on the CUG 2020 local arrangements page

Where can I contact the organizer with any questions?

You can contact the local arrangements committee via e-mail

Is my registration/ticket transferrable?

Yes, you may transfer your registration to another person by contacting the local arrangements committeeNote: Registration fees can be refunded (less a $25 service fee) if cancellation is recieved by April 27, 2020. 

Can I update my registration information?

Yes, follow the links in the confirmation e-mail message to update your registration information.


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