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Chicago CX Meetup: Old-School Industries Applying New-School Customer Experience

Dec 10, 2019 · Chicago, United States of America

Join the Chicago Customer Experience group for our monthly Meetup!

AGENDA

5:30 - 6:00pm - Networking + Welcome
6:00 - 7:00pm - Panel: Old-School Industries Applying New-School Customer Experience
7:00 - 7:30pm - Drink and connect with CX enthusiasts and practitioners

WHAT TO EXPECT

This month we'll be joined by Katya Siddall, Senior Director of Digital Customer Strategy at Blue Cross Blue Shield. Katya will share how she's applying new school CX practices and strategies to revolutionize her corner of the healthcare industry.

IMPORTANT TO KNOW

**This month's meeting will take place at the Arrive offices! See map for details.**

HOW TO GET HERE

The Arrive office is located at 208 South Jefferson Street - just one block west of Union Station. We’re a short walk from most train lines and many bus routes. After hours there is typically street parking available, but you’re more than welcome to use the ParkWhiz app to procure off-street parking if you choose!

We’ll have someone at the front door to guide you to the Meetup location (will be on either the 3rd or 4th floor depending on estimated attendance).

QUESTIONS?
If you have any questions please contact Bridgett at [masked].

Event organizers
  • Chicago CX Meetup: Customer Experience & Innovation

    We meet on the second Tuesday of every month. Let's get together to share new tools, topics, and network with other CX professionals! 

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