Chatting with AI - Lessons from Ada on AI Customer Support Chat Bots

Apr 24, 2018 · Toronto, Canada

Hi everyone,

We are very excited to be teaming up with a local startup, Ada, for our next event. Join us on April 24th as we learn from the fantastic team at Ada about how they build and measure the effectiveness of AI customer support chat bots.

Ada is building the right tools for support teams to answer common questions with automated chat experiences in apps and websites world-wide. So far, Ada has answered hundreds of millions of questions for customers such as Shopify, Telus and Coinbase in over ten languages. You can learn more about the founding of the company here (http://www.ada.support/about).

SCHEDULE

6:00pm - Networking, snacks, drinks.
6:30pm - Presentations:

- Gordon Gibson, Machine Learning Lead at Ada - Word Embeddings: An introduction to what they are, how they work, and how Ada created its own

- Perri Maxwell, Customer Success Manager at Ada - Chatbots: Measuring AI Success in Customer Support

7:30pm - More networking, snacks, drinks.

Hope to see you all there!

Event organizers
  • Toronto Women's Data Group

    This group is for women** interested in data science, data analytics, data engineering, and math and stats. The purpose is to provide an open and fun environment for women to network, learn and innovate. This group is open to women already in or aspiring to be in data driven fields. **This is an inclusive definition of “women” and we welcome trans, genderqueer, and non-binary folks who identify as female.

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